This video is a brilliant example of how Lean and Lean Thinking can be used to improve processes, improve engagement, and drive change.
This video shows how one Food Bank was struggling to support the needs of the people following the impact of Hurricane Sandy.
When you watch this video, you will see the simple improvements which make a massive impact on the overall process. This was everything from removing the dead space from the boxes to moving to a pull system where the items came to the team members filling the boxes.
The impact is not just on the team but on the customers. Smoother process flows, better service, quicker, easier …
This is a great example of what Lean Thinking has to offer organisations.