We start with an introduction into the DMAIC Problem Solving approach before exploring the various Define phase requirements.
A vast majority of projects fail because they fail to correctly capture what the project is about, what the goal is and who the customer. In this module, we explore how to identify project opportunities, setup projects and project teams and how to ensure our process, customer and stakeholders are aligned.
KEY TOPICS
DMAIC | Problem & Goal Statements | Customer Value | Process Thinking | Project Charters | Teams & Structure